Your Privacy Our Responsibilities

377 Bat (https://377bat.app) is a trusted online Sports Betting and entertainment platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy is designed to give you a clear understanding of what data we collect, why we collect it, and how it is kept secure.

This Privacy Policy applies whenever you create an account on 377 bat, browse the platform, place a bet, or contact our support team. You have every right to read and understand it, and we want you to use our platform with full awareness.

This policy is effective from 1 January 2026. Any changes will be updated on this page and users will be notified.

377 bat only collects information that is genuinely necessary to provide its services. We do not collect data beyond what is required.

Personally Identifiable Information (PII)

• Full name (as provided at registration)
• Mobile Number (primary contact method)
• Email address (optional, for security notifications)
• Date of Birth (for age verification)
• National ID / Passport number (during KYC verification)

Financial Information

• Mobile banking number (bKash / Nagad)
• Deposit & Withdrawal Amounts and Dates
• Transaction Reference Number

Practical Information

• IP Address & Device Type
• Browser & Operating System Information
• How long you spend on the platform and which pages you visit
• Betting history and preferred sports

377 Bat collects user data in several ways. Each method is explained below.

Your data on 377 bat is used only for specific, defined purposes. We never use it beyond those purposes.

Primary Purpose

• Account Management: To handle login, password resets, and ensure account security.
• Transaction Processing: To process deposits and withdrawals and maintain transaction records.
• Age & Identity Verification: To prevent underage access and meet KYC requirements.
• Fraud Prevention: To detect suspicious activity and keep accounts secure.

Secondary Purposes

• Service Improvement: To analyse user behaviour and improve the platform experience.
• Personalized Offers: To show you relevant bonuses and promotions based on your preferences.
• Customer Support: To quickly understand and resolve your issues.
• Legal Obligations: To maintain records required by regulatory authorities.

377 Bat does not share your personal information with third parties as a matter of policy. However, disclosure may occur in the following limited circumstances:

Service Provider Partners

Minimum necessary data may be shared with certain technology partners we work with directly — such as payment gateway providers and cybersecurity services. These partners are bound by privacy agreements that meet the same standards we uphold.

Law Enforcement

Information may be shared with Bangladeshi law enforcement agencies upon request, as part of a valid court order or active investigation. Only the specific information requested will be disclosed.

Business Changes

In the event of a company merger or acquisition, user data may be transferred to the new entity. Users will be notified in advance, and the same privacy standards will be upheld.

The 377 Bat website and app use certain technical cookies to enhance your experience. We use:

Essential Cookies

These cookies are essential for maintaining login sessions and ensuring security. Without them, the platform will not function properly.

Functional Cookies

These cookies are used to remember your language preference, auto-login settings, and the last page you visited.

Analytical Cookies

Anonymous analytics data is collected to understand which sections of the platform users spend the most time on and where issues arise. This data contains no personal identifiers.

377 Bat employs industry-standard technical and administrative measures to keep your data secure.

Technical Security

• Data is stored with 256-bit AES encryption.
• All data transfers are secured via TLS 1.3 protocol.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.
• Two-factor authentication (2FA) support.

Data Retention Period

• Data for active accounts is retained until the account is closed.
• After account closure, financial records are retained for a maximum of 5 years as required by law.
• KYC documents are stored in encrypted form after verification.
• Support conversations are retained for 2 years.

You have full control over your personal information at 377 Bat. You may submit any of the following requests to our support team:

• Right to Access: Request to know what information we hold about you.
• Right to Rectification: Request corrections to any inaccurate or outdated information.
• Right to Erasure: After account closure, you may request that your data be deleted (beyond what is required by legal obligations).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Data Portability: You may request your data in a commonly used, portable format.
• Right to Object: You may object to certain types of data processing.

To make these requests, email us at support@377bat.app or Help Center Contact us. We typically respond within 48 hours.

377 Bat strictly prohibits access by anyone under the age of 18. We never knowingly collect data from minors.

Date of birth is verified at registration, and age is confirmed via KYC in cases where there is any doubt. If a minor's data is collected inadvertently, the account will be closed and all data deleted as soon as it is identified.

If you believe a minor is using our platform, please report it to support@377bat.app.

The 377 bat platform may at times integrate third-party services (such as payment gateways). These services operate under their own privacy policies, which 377 bat has no control over.

When you transact via bKash or Nagad, you will be directed to their respective platforms, where their own privacy policies apply. We recommend reviewing the privacy policies of those services as well.

377 Bat may update this Privacy Policy as needed. Users will be notified based on the nature and significance of the changes:

• Minor Changes: Updates will be made on this page only, and the "Last Updated" date at the top of the page will reflect the change.
• Major Changes: You will be notified via SMS to your registered mobile number or through a pop-up notification on the platform.
• Material Changes: Users will be notified at least 14 days before changes take effect, and consent to the new terms will be obtained.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. Please read this page carefully whenever you receive a change notification.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our data protection team is always ready to help resolve your issue.

• Email: support@377bat.app
• Help Center: Go to Help Center
• FAQ: View FAQs

Emails are typically responded to within 48 hours. For urgent matters, please reach out via live chat at the Help Center.